BI Publisher is not Responding while Scheduler Shows " Database Connection failed" for Scheduler and in the Log File "Pool bip_datasource is Suspended, cannot allocate resources to applications" Error Appears

(Doc ID 2345964.1)

Last updated on JANUARY 05, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.0 to 11.1.1.9.x [Release 11.1]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.0 version, Enterprise : Administration

BI Publisher stopped working and has become non-responsive.

Last email for processed jobs is days before.

The bipublisher.log file contains the following error:

ERROR
-----------------------
Database Connection failed: weblogic.jdbc.extensions.PoolDisabledSQLException: weblogic.common.resourcepool.ResourceDisabledException: Pool bip_datasource is Suspended, cannot allocate resources to applications..


Cause

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