Escalation Manager: Can We Create Tasks or Requests In Escalations Form Directly?
(Doc ID 2346354.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Teleservice - Version 12.1.3 and later
Oracle Common Applications Calendar - Version 12.1.3 and later
Information in this document applies to any platform.
Where users create a new Escalation and try to create a link to an object:
Can that object (Task or Service Request) be created in the Escalation Manager form directly
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document