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While Creating Account Email The Email Is Inactive And Ask For Profile To Be Defined (Doc ID 2346529.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Administration

Can't create email account in Email center admininstration

One or more of the mandatory profile options have not been set. Please click on the "Profile" link and define all mandatory profile options listed under email center.

The issue can be reproduced at will with the following steps:
1. login to Email center Administrator
2. Administration >> add email account
3. error displayed


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