After clone xml reports failing with error GenDoc() : Exceptionjava.lang.Exception: Error While Generating PDF :Unable To Create Font Cache Dir

(Doc ID 2346647.1)

Last updated on JANUARY 18, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

After clone all xml reports are failing with  below error

genDoc() : Exceptionjava.lang.Exception: Error while generating PDF :Unable to create font cache directory: /var/tmp/EBSSTG/xdofonts/EBSSTGVM_BALANCE
java.lang.Exception: Error while generating PDF :Unable to create font cache directory: /var/tmp/EBSSTG/xdofonts/EBSSTGVM_BALANCE




Changes

 Cloned instance

Cause

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