Promise Date Field Is Disabled in Mass Promise Tab
(Doc ID 2346923.1)
Last updated on DECEMBER 17, 2020
Applies to:Oracle Advanced Collections - Version 12.2.5 and later
Information in this document applies to any platform.
When selecting multiple invoices and trying to enter a Mass Promise, the fields in the Mass Promise tab reflect the selected invoices, but the Promise Date is null cannot be changed.
APP-IEX-240194 You must enter a date and an amount to create a promise to pay
Steps to Reproduce:
Responsibility: Collections Agent
- From the Transactions tab, select multiple invoices and select Payment Processing.
- Click on the Mass Promise Tab, and the fields are all inactive and the Promise Date cannot be entered.
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