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Mass Update Of Salesperson At Sales Order Line Level Is Not Occurring (Doc ID 2346944.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Trx Changes & Cancellations

How does one mass update salesperson at sales order line level for all open sales orders?

Expect to be able to mass update salespersons at the sales order line level for all open sales orders.

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate to: Order, Returns > Sales Orders or Order Organizer
3. Multi-select records that will use mass change
4. Tools > Mass Change and then change the sales person.
5. Find that the new sales person is not cascaded to sales order lines.


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