Getting Error When Clicking On Finish/ Submit Test oracle.apps.fnd.framework.OAException: oracle.apps.fnd.common.PoolException: Not able to create new database connection.

(Doc ID 2346958.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle Learning Management - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Learner Component

When trying to submit a test, getting below error:


Error Page
Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.apps.fnd.common.PoolException: Not able to create new database connection.
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(
at oracle.apps.fnd.framework.webui.OAPageBean.handleExceptionInFinalizeRequest(
at oracle.apps.fnd.framework.webui.OAPageBean.finalizeRequest(
at _pages.__oa._jspService(
at weblogic.servlet.jsp.JspBase.service(
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(
at weblogic.servlet.internal.ServletStubImpl.execute(
at weblogic.servlet.internal.TailFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(

When clicked on return to home page, got below error:


java.sql.SQLException: ORA-20001: The QuickCode is invalid for DELEGATE_FAILURE_REASON (PROCEDURE= ota_general.check_domain_value) (STEP=5) ORA-06512: at "APPS.OTA_DELEGATE_BOOKING_API", line 3144 ORA-06512: at "APPS.OTA_TDB_API_UPD2", line 537 ORA-06512: at "APPS.OTA_LO_UTILITY", line 582 ORA-06512: at "APPS.OTA_LO_UTILITY", line 641 ORA-06512: at "APPS.OTA_LO_UTILITY", line 973 ORA-06512: at "APPS.OTA_LO_UTILITY", line 1186 ORA-06512: at "APPS.OTA_LO_UTILITY", line 1296 ORA-06512: at "APPS.OTA_LO_UTILITY", line 1308 ORA-06512: at line 1


The issue can be reproduced at will with the following steps:
1. Learner self-service
2. My Learning
3. Learner Home
4. Select the assessment and try to play.




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