Hours Type Validation Gets Triggered While Entering Labor Start Time

(Doc ID 2347223.1)

Last updated on JANUARY 12, 2018

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Debrief / Field Service Report

When the Hours Type segment in the Field Service Time Card Flexfield is made mandatory, the following error occurs while entering the Start Date in Debrief HTML  for a labor line:

ERROR
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The following required field does not have a value: Hours Type


STEPS
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The issue can be reproduced at will with the following steps:
1. Open HTML Debrief page.
2. Try to enter a labor line, entering the Start Date first.

Cause

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