12.2 E-Business Suite Web Applications Desktop Integrator Users Report A White Background Graphic / Display Appears When Accessing The Desktop Integrator Responsibility

(Doc ID 2347416.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Desktop Integrator, WebADI related issues

 

 

 

After an upgrade from 11.5.10.2 to 12.2 when users open any page under the Desktop Integrator responsibility, the background graphic and display of the OAF Page is completely white.

Users do not see the expected E-Business suite blue graphic display layout.

Changes

 E-Business Suite upgrade from 11i to 12.2 was completed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms