Mobile SSHR 7.0: Cannot Open Federal Or State Withholding Forms (PDF)

(Doc ID 2347764.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 HRMS RUP 9 version, Mobile Applications Version 7.0

ACTUAL BEHAVIOR
---------------
When attempting to open the Federal or State Withholding Forms (PDF), it is observed that nothing happens; the forms do not open


EXPECTED BEHAVIOR
-----------------------
It is expected that the forms open
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Access the Federal or State W4 forms on mobile
2. Attempt to open the Federal or State Withholding forms (PDF)
3. Observe that nothing happens and the forms do not open



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to open the Federal or State Wittholding forms on their mobile devices

Changes

 

Cause

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