Preventing Copy Of Additional Information Values In DFF While Copying Task
Last updated on JANUARY 12, 2018
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
The values in 'Tasks Additional Information' DFF is getting copied while a task is being copied to a new one.
Is there any way to prevent the values in the DFF of the old task from being copied to the new Task ?
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