GLALGEN - AutoAllocation Launcher Program Not Submitting Allocations (Doc ID 2348445.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Submitting the AutoAllocation process submits the AutoAllocation Launcher program (GLALGEN) which completes without error, but no stages of the Auto Allocation are submitted.

This was working without issue on 4-JAN and stopped working on 5-JAN with no noted changes to the system.

- This occurs for all Auto Allocation submissions.
- Individually each allocation runs without issue or error.
- This occurs for existing or new Auto Allocation submission.
- The same behavior is seen when submitting or scheduling the submissions, this has no bearing.

The AutoAllocation Launcher program Log shows the following:
Starting AutoAllocation for Request_Id:12345678
Inserting into allocation set history table
Fetching record from GL_AUTO_ALLOC_BATCHES
Number of record inserted into GL_AUTO_ALLOC_BATCH_HISTORY table=8
Launching Step_Down Allocation

When viewing the workflow Monitor for the request, the following is seen
Process Name - Automatic Step-Down Allocation Process
Status Error
Activity - What is the next Allocation Step?
Activity Result - Exception

Activity Details show
Internal Name - FIND_NEXT_ALLOCATION_STEP
Type Function
Function GL_AUTO_ALLOC_WF_PKG.NEXT_STEP_TYPE

Due to this issue AutoAllocations cannot be run, the allocations must be run individually.

Changes

 No known changes.

Cause

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