12.2 E-Business Suite User Management Flexfield Value Set Security Role Assignment Fails Error 'JBO-25060: Unexpected error encountered while trying to retrieve the next row from JDBC ResultSet for collection RoleAdminVO'

(Doc ID 2348531.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle User Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 User Management, User Interface (UI) User Administration issues

 

 



When assigning the role 'Flexfield Value Set Security: All privileges' to a user the following error is received:

 
The key error is "JBO-25060: Unexpected error encountered while trying to retrieve the next row from JDBC ResultSet”

The issue can be reproduced at will with the following steps.

1. In User Management > User > Update User and Assign Role
2. Attempt to assign Role - Flexfield Value Set Security: All privileges

The issue has the following business impact:
Due to this issue, users cannot progress further

Cause

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