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GST: Performance issue with Process Claim Form (Doc ID 2348707.1)

Last updated on MARCH 23, 2023

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 On : 12.1.3 version, GST

ACTUAL BEHAVIOR
---------------
Performance issue with process recovery form

EXPECTED BEHAVIOR
-----------------------
Process Recovery Form should not take long time to fetch the data for the transaction

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.  Open Process Recovery form and query for the transaction to claim

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot take claim of eligible transactions.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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