UPK: 12.1.0.3 Section Description Is Not Updated in Japanese

(Doc ID 2349079.1)

Last updated on JANUARY 29, 2018

Applies to:

User Productivity Kit - Version 12.1.0.3 to 12.1.0.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Environment
----------------
UPK 12.1.0.3
Client OS: Microsoft Windows x64 (64-bit) 10
Environment: Production

Problem Statement
------------------------
When creating a new Section and linking a Web Page to this Section, one is not able to enter random text in Japanese.

Replication Steps
-----------------------
The issue can be reproduced with the following steps:
1. Select module and click Section button.
2. Type in the name of Section and click [ Create New Web page ].
3. Type in appropriate name in (N) and click Save.
4. Type in appropriate description in the field.
5. Go to [ File ] and [ Save ].
6. Select newly created Section, drag and insert it between the module and the topic.
7. Go to [ File ] and [ Save ].
8. Publish the contents and view it but no description is displayed.

Business Impact
---------------------
Without having this fixed in the problem environment, UPK cannot be used as per their business needs and requirements.

Cause

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