R12: AP: Accounts Payable Trial Balance Shows Difference Value between "Total for Account" and "GL Account Balance"

(Doc ID 2349104.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
R12: AP: Accounts Payable Trial Balance Shows Difference Value between "Total for Account" and "GL Account Balance"

EXPECTED BEHAVIOR
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Accounts Payable Trial Balance Show Difference Value is 0

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in EBS
2. Switch to Payable Responsibility
3. Click Request -> Submit New Request
4. Execute "Accounts Payable Trial Balance" concurrent program
5. Found the Difference between "Total for Account" and "GL Account Balance"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the supplier liability.

Changes

 

Cause

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