Quality Plan Must Be Removed From Work Order Completion Requirements
(Doc ID 2349407.1)
Last updated on FEBRUARY 10, 2021
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Oracle Quality - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Somehow an extra Quality Plan has been attached to all open Work Orders (WOs). And the plan is preventing anyone from closing a WE.
This Quality Plan needs to be removed from all open WOs to fix the problem.
The issue can be reproduced at will with the following steps:
1. Responsibility = Maintenance Super User
2. Choose an Organization
3. Navigation = Work Orders-> Query WO
4. Asset Activity
5. Operation Quality Plans = shows that a plan collection must must be completed before closing
You setup the plan with a transaction of EAM Work Order Completions. So, the application was functioning as setup
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