Quality Plan Must Be Removed From Work Order Completion Requirements

(Doc ID 2349407.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Oracle Quality - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.


Somehow an extra Quality Plan has been attached to all open Work Orders (WOs).  And the plan is preventing anyone from closing  a WE.

This Quality Plan needs to be removed from all open WOs to fix the problem.

The issue can be reproduced at will with the following steps:
1. Responsibility = Maintenance Super User
2. Choose an Organization
3. Navigation = Work Orders-> Query WO
4. Asset Activity
5. Operation Quality Plans = shows that a plan collection must must be completed before closing


 You setup the plan with a transaction of EAM Work Order Completions.  So, the application was functioning as setup


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