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Sales Order Configurator Error FRM-92100 After Upgrading to Java 1.8 (Doc ID 2349416.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Runtime Core

After upgrading to Java 1.8, when using the the Configurator Runtime from the sales order line, the following error occurs.  The error occurs after clicking on the Done button to close the Runtime window and return to the sales order form.  This is happening for published and non-published models.

ERROR
-----------------------
FRM-92100: Your connection to the Server was interrupted.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Enter order and configure line in Configurator
4. Click "Done"

Changes

 Upgrade Java from 1.6 to 1.8.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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