My Oracle Support Banner

Error when Cancelling an Approval Workflow for a Repository Contract in 'PENDING_APPROVAL' Status (Doc ID 2349468.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Procurement Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Getting the following error when a Repository Contract status is 'PENDING_APPROVAL' and the user cancels the Approval Process.

Error
An unexpected error has been encountered. Error Code - - 20002 Error Message - ORA - 2002: 3124: The Process 'REP_CONTRACT_APPROVAL' from item 'OKCREPMA / 10864' is not active. Action: Contact your system administrator.

Steps
When the contract status is 'PENDING_APPROVAL' and the user chooses 'Cancel Approval Process' from the Actions LOV and clicks 'Go', the indicated error occurs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.