Error Cancelling An Approval Workflow For Contract In Status 'PENDING_APPROVAL'

(Doc ID 2349468.1)

Last updated on JANUARY 21, 2018

Applies to:

Oracle Procurement Contracts - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Error when the contract status is 'PENDING_APPROVAL', and the user cancel it

ERROR
-----------
Error: An unexpected error has been encountered. Error Code - - 20002 Error Message - ORA - 2002: 3124: The Process
'REP_CONTRACT_APPROVAL' from item 'OKCREPMA / 10864' is not active. Action: Contact your system administrator.

STEPS
-----------------------
When the contract status is 'PENDING_APPROVAL', and the user tries to go into 'actions' -> cancel approval process this error occur

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms