Does One Time Address Trigger Auto Assignment For Service Request?

(Doc ID 2349529.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Setup Issues

Customer address available in the customer base is not correct and hence service request has been specified with correct address under One time address.
Does one time address trigger Auto Assignment for service request?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms