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UPK: Content Published for HTML Website Displays Error Message "Internet Explorer Cannot Reach The Page" or Page (Doc ID 2349777.1)

Last updated on FEBRUARY 04, 2019

Applies to:

User Productivity Kit - Version to [Release 12.1]
Information in this document applies to any platform.


On : version, published content for  HTML Website. 

After clicking on a step within the document the following error occurs:


Internet Explorer: Can't reach this page
Make sure you’ve got the right web address: file:///D:/Content/<folder>/HTMLPages/HTMLPages/tpc/f2ec5352-bc45-4372-9136-d407e2635557/f10.html

The issue can be reproduced at will with the following steps:

1. Publish content for HTML Website to local drive
2. Browse to the HTML Website folder and launch the index.html
3. Click on Step 1 in the HTML document
4. Error message:  Content cannot be reached or Page Cannot be Displayed.


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