Discount Amount Is Becoming Zero After Shipment

(Doc ID 2350226.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Order Management - Version 12.2 and later
Oracle Advanced Pricing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When we create a sales order price break modifier is getting applied and discount is applying for some amount
but when we ship the order this discount amount is becoming zero and list price equals to net price (Unit Selling Price).

EXPECTED BEHAVIOR

Expect the Unit Selling Price and Unit List Price to remain unchanged at shipping.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order and while entering order line, override the Unit List Price to 1000.
    Find that modifier is applied as expected.
    Line 1.1 (Model Line) , Unit Selling Price(USP) = 421 and Unit List Price(ULP) = 1000
4. Book order
5. Pick release and ship confirm order
    Find that USP = ULP = 1000


Cause

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