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Bill to site does not belong to the customer (Doc ID 2350931.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Claims

Trade Management > Claim - Credit Memo

When trying to unapply invoice on receipt to close deduction error is thrown.

ERROR
----------

bill to site does not belong to the customer



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice related deduction

2. Try to cancel deduction by unapplying the invoice on receipt



Cause

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In this Document
Symptoms
Cause
Solution


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