SSHR Education and Qualifications Function System Hangs

(Doc ID 2351260.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Education and Qualifications, Self Service, RUP10, Production

ACTUAL BEHAVIOR
---------------
When navigating through Employee Self Service > Professional Qualifications > Education & Qualifications, system does not respond



EXPECTED BEHAVIOR
-----------------------
When navigating through Employee Self Service > Professional Qualifications > Education & Qualifications, page to be opened

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self Service > Professional Qualifications > Education & Qualifications
2.System does not respond


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms