When Creating A View From The Field Service Technician Portal The Filter 'Query type' Does Not Exist

(Doc ID 2351572.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 , Field Service Technician Portal

ACTUAL BEHAVIOR
---------------
When creating a new query in the FSTP dashboard page users can no longer add the filter 'Query type' to the dashboard query.

EXPECTED BEHAVIOR
-----------------------
This filter was available in 12.2.5 but not in 12.2.6

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
-Go to Field Service Manager portal responsibility
-Click on 'personalize' button
-click on 'Create Saved search'
-In Search query to Filter data in your table, there is no 'Query Type' filter criteria available

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms