Service Request Type Security Usage in Service System Parameters
Last updated on JANUARY 22, 2018
Applies to:Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.
We are currently looking into the Service system parameters within R12.2.6,
Navigation > Service > Setup > Rules > Service System Parameter
Please explain usage of the additional settings and options in 12.2.6
Are we required to check option 'Service Request Type Security'
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