Alert Fails with error APP-ALR-04050: Oracle Alert was unable to submit the concurrent program &VALUE. Contact your support representative with multiple Operating Unit

(Doc ID 2352001.1)

Last updated on JANUARY 23, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

For a Multi Operating Unit instance, Alert Fails with following error when the notification opened directly (without selecting responsibility first)
from Worklists and approved

ERROR
-----------------------
APP-ALR-04050: Oracle Alert was unable to submit the concurrent program &VALUE. Contact your support representative.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a transaction for Approval.
2. Approver opens and approves the notification directly from Worklists (without first selecting a responsibility).
3. Alert trigger fails and concurrent request fails with error APP-ALR-04050.

CURRENT WORKAROUND
----------------------------
Select a responsibility first (Example: Employee Self-Service -> All Actions Awaiting Your Attention) then approve the notification.
After selecting the responsibility, open the notification from Worklists also works.

Cause

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