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How To Unmap Service Problem Code Mappings ? (Doc ID 2352626.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Is it possible to un-map Problem Codes that have been already mapped to SR Types so they can be available for all SR Types?
 

Solution

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In this Document
Goal
Solution


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