Load Truck: LPN That Exceeded Over Ship Tolerance Was Able To Be Loaded To A Delivery.

(Doc ID 2352805.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Warehouse Management - Version 12.1.3.4 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3.4 version, Pick Drop

ACTUAL BEHAVIOR  
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Scenario: Sales order line qty 200 & over shipment tolerance 20%. Performed Pick Load on 1st LPN, qty 190.  2nd LPN, qty 60 also loaded. System did not prevent 2nd LPN from being loaded, even though this exceeded the 20% over shipment tolerance. Users get an over shipment tolerance error at the time of ship confirm. This issue is occurring in our production environment after an upgrade from 12.1.2 to 12.1.3 with RUP/RPC 4. Issue does not happen in out test 12.1.2 environment. Even after applying INV and WMS RUP 16 patches, issue still occurs.


EXPECTED BEHAVIOR
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Expect that the system will not all 2nd LPN to be loaded, during Pick Load, since it does exceed the shipping tolerance %.

STEPS
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See behavior above.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Pick Load is being allowed when it should not be, due to exceeding shipping tolerance.

Cause

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