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Marketing Campaign Budget Approval Request Raising Exception. (Doc ID 2353484.1)

Last updated on JANUARY 26, 2018

Applies to:

Oracle Marketing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Budget

Marketing campaign budget approval request raising exception.

ERROR
-----------------------
no error codes are appearing, exception details as below
You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to Marketing Administrator --> Campaign Dashboard
2) Click on Campaigns
3) Edit an existing campaign with status planned
4) Click on budget
5) Click on Manager budget and enter some estimate amount eg : 1000 USD
6) Click on update campaign
7) Click on Submit for Approval
8) Error page returned
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.
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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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