My Oracle Support Banner

R12 E-Business Suite Forms Fail To Launch After Database Upgrade To 12c and JWS Rollout With SEC_CASE_SENSITIVE=TRUE Due To Error 'fnd.common.AppsException:Protocol Protocol violation at' (Doc ID 2353946.1)

Last updated on APRIL 26, 2019

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.


E-Business Suite R12 Applications Technology Stack, Forms for Applications Technology





After upgrading E-Business Suite to the database (from, after the upgrade users reported forms failed to launch due to error 'ORA-28040: No matching authentication protocol'.

To resolve the ORA-28040 errors <Note 2125856.1> was followed as a temporary workaround.

Checking the log file (application.log) the following error messages appear:

'Caused by: oracle.apps.fnd.common.AppsException:
oracle.apps.fnd.common.AppsException: java.sql.SQLException: Protocol violation at




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.