R12 E-Business Suite Forms Fail To Launch After Database Upgrade To 12c and JWS Rollout With SEC_CASE_SENSITIVE=TRUE Due To Error 'fnd.common.AppsException:Protocol Protocol violation at oracle.apps.fnd.security.AppsConnectionManager.makeGwyuidConn'

(Doc ID 2353946.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Applications Technology Stack, Forms for Applications Technology

 

 

 

 

After upgrading E-Business Suite to the 12.1.0.2 database (from 11.2.0.4), after the upgrade users reported forms failed to launch due to error 'ORA-28040: No matching authentication protocol'.

To resolve the ORA-28040 errors <Note 2125856.1> was followed as a temporary workaround.

Checking the log file (application.log) the following error messages appear:

'Caused by: oracle.apps.fnd.common.AppsException:
oracle.apps.fnd.common.AppsException: java.sql.SQLException: Protocol violation at oracle.apps.fnd.security.AppsConnectionManager.makeGwyuidConn(AppsConnectionManager.java:966)

Cause

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