R12:GL: "Transfer Setups And Balances to Accounting Hub Reporting Cloud Service(GLCOEXBL)" Completes with Error "You Cannot Submit Concurrent Requests for a Disabled Concurrent Program GLCOEXCHILD"

(Doc ID 2354125.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



When attempting to run the "Transfer Setups And Balances To Accounting Hub Reporting Cloud Service(GLCOEXBL)" program,
the following error occurs.

ERROR
-----------------------
Exception when trying to submit child process - oracle.apps.fnd.cp.request.RequestSubmissionException: You cannot submit concurrent requests for a disabled concurrent program GLCOEXCHILD. Contact your System Administrator to enable the concurrent program. 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to General Ledger Responsibility
2. Navigate to SRS(View > Requests) window
3. Select Submit New Request > Single Request > Ok
4. Submit program "Transfer Setups and Balances to Accounting Hub Reporting Cloud Service"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot transfer the EBS setup and balances to Fusion

Changes

 

Cause

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