Drop Ship Order Line Stuck in Awaited Receipt Status Which Has Already Been Received

(Doc ID 2354192.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Drop Ship sales order already have been received, but order line status stuck on Awaited Receipt

Expected Behavior
After receipt, then order line status need to progress shipped.

Steps to Reproduce

  1. Drop ship sales order enter and book
  2. Create Requisition Interface Data (Workflow Background Process)
  3. Run Requisition Import
  4. Autocreate
  5. PO Approval
  6. Receipt

Cause

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