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FNDCPASS Errors Out With "Unable to change the password for..." (Doc ID 2354243.1)

Last updated on MAY 11, 2021

Applies to:

Oracle Application Object Library - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Application Object Library, Basic SysAdmin Functions and Maintenance issues.


After database upgrade, clone or other system updates administrators are unable to change user passwords (including <SYSADMIN_password>) using FNDCPASS utility on E-Business Suite R12 instances using the 12c database (rdbms 12.1.0.2). In some cases no error is received, in others the below error may appear in the FNDCPASS log file:

+---------------------------------------------------------------------------+


Working...
Unable to change the password for fnd_user <SYSADMIN_user>.

+---------------------------------------------------------------------------+
Concurrent request completed

+---------------------------------------------------------------------------+


The issue can be reproduced at will with the following steps:
- Run FNDCPASS to change <sysadmin_user> password and the same may occur for other users.

Changes

 Changes may include having cloned an instance, or recently upgraded Database 12c (12.1.0.2).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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