Rate Record Conditions Is Ignored When Using Custom Rate Offering Type for External Rating Engine (Doc ID 2354308.1)

Last updated on AUGUST 12, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Rate Record condition is ignored when a custom Rate Offering type is used with a single attribute - EXTERNALRATINGENGINE.

Any cost apply condition from Rate Record is ignored, and the planning is done without checking the condition.

EXPECTED BEHAVIOR
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Rate Record condition should not be ignored.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create your own Rate Offering Type - Contract and Rate Management > Power Data > Contracts > Rate Offering Type
and add only one attribute type - EXTERNALRATINGENGINE.
3. Plan the order >> it can be observed that the Rate Record condition is ignored, OTM will request rating information from external rating engine without evaluating the Rate Record.

Cause

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