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Iprocurment Performance Issue When Submitting Requisition (Doc ID 2354359.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On iProcurement 12.1.3 when attempting to submit a new purchase requisition, the following error occurs after waiting 30 seconds:


HTTP 500 Internal Server Error


The issue can be reproduced at will with the following steps:
1. Go to iProcurement and create a new requisition
2. After clicking submit, the error occurs.
3. After closing the page and reopening iProcurement, can see that the document was created


Due to this issue, users cannot create a requisition without experiencing a performance issue which causes the page to timeout.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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