Retropay (Enhanced) Fails with "Concurrent program returned no reason for failure"

(Doc ID 2354729.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Payroll - Version 12.1 and later
Information in this document applies to any platform.


Problem Statement:

Retropay (Enhanced) completed with the status=Error with the following message in the Request Details form

Concurrent program returned no reason for failure.



Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Display the Assignment Set parameter of the program "Retropay (Enhanced)".
     System Administrator responsibility
     (N) Concurrent > Program > Define > Search for "Retropay (Enhanced)" > (B) Parameters > Select "Assignment Set" and check "Display" box > save
  2.  Submit request with the Assignment Set parameter.
     HR Responsibility
     (N) Processes and Reports > Submit Processes and Reports > Single request
     Name: Retropay (Enhanced)
     Specify Assignment Set parameter
  3.  Request fails with the error.


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