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UPK: Assessment Summary Does Not Have The User Name Displayed On The Report But Does In The Html Source (Doc ID 2355010.1)

Last updated on FEBRUARY 07, 2019

Applies to:

User Productivity Kit - Version 12.1.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.3 version, Knowledge Center

ACTUAL BEHAVIOR
---------------
After taking an assessment, the summary report does not show the user name, but the html source and the report pasted into a Word doc shows the wrong userID

EXPECTED BEHAVIOR
-----------------------
The summary report should be associated with the correct user.

STEPS
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The issue can be reproduced at will with the following steps:
1. take the assessment
2. note the lack of a user name in the assessment summary
3. copy and paste text from assessment summary into Microsoft Word

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot associate the correct user ID .

Cause

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In this Document
Symptoms
Cause
Solution
References


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