Depot Repair Actual Charges Does Not Showing The Values After Importing From Estimate

(Doc ID 2355072.1)

Last updated on JANUARY 30, 2018

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Estimate and Actual Charges

Depot Repair Actual Charges Does not showing the Values after importing from Estimate

The values under Actuals Charges should be the same than under Estimates

The issue can be reproduced at will with the following steps:
1. In the Service Orders form > Estimate tab > there are two lines where the Override Charge checkbox is checked and the Estimated Charge Amount has been changed to a value different than 0
2. Import those Estimates to Actuals
3. In Actuals tab those estimates have 0.00 under Charges


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