Cannot Accept Tender Offer From OTM Mobile When Logged in as a User with a Custom Role

(Doc ID 2355658.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Transportation Management - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

 When a User with a custom Role other than that of "SERVPROV" Logs into OTM Mobile and tries to accept a Tender Offer following Error message is displayed on the OTM Mobile App

Cause

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