SIF Errors Out with Protocol_Version When Trying to Connect to Fusion General Ledger Coexistence Web Service

(Doc ID 2356109.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Installation Issues

When attempting to invoke Fusion Coexistance web service using SIF,
the following error occurs.

ERROR
-----------------------
<oracle.apps.jtf.base.resources.FrameworkException: oracle.apps.fnd.sif.util.SIFDataException: Unable to load WSDL document from URL https://ServerName.oraclecloud.com/finGlInquiryCoexistence/CoexistenceService?wsdl: [oracle.j2ee.ws.wsdl.LocalizedWSDLException - WSDLException: faultCode=PARSER_ERROR: Failed to read wsdl file at: "https://ServerName.oraclecloud.com/finGlInquiryCoexistence/CoexistenceService?wsdl", caused by: javax.net.ssl.SSLException. : javax.net.ssl.SSLException: Received fatal alert: protocol_version]
at oracle.apps.fnd.sif.cache.InvokerCacheLoader.load(InvokerCacheLoader.java:63)
at oracle.apps.jtf.cache.GenericCacheLoader.load(Unknown Source)
at oracle.ias.cache.CacheLoader.callLoad(CacheLoader.java:60)
at oracle.ias.cache.CacheHandle.findObject(CacheHandle.java:1534)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Workflow Administrator Web Applications
2. Administrator Workflow
3. Business events
4. Query the event


Cause

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