SIF Errors Out with Protocol_Version When Trying to Connect to Fusion General Ledger Coexistence Web Service

(Doc ID 2356109.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Installation Issues

When attempting to invoke Fusion Coexistance web service using SIF,
the following error occurs.

<oracle.apps.jtf.base.resources.FrameworkException: oracle.apps.fnd.sif.util.SIFDataException: Unable to load WSDL document from URL [ - WSDLException: faultCode=PARSER_ERROR: Failed to read wsdl file at: "", caused by: : Received fatal alert: protocol_version]
at oracle.apps.fnd.sif.cache.InvokerCacheLoader.load(
at oracle.apps.jtf.cache.GenericCacheLoader.load(Unknown Source)
at oracle.ias.cache.CacheLoader.callLoad(
at oracle.ias.cache.CacheHandle.findObject(

The issue can be reproduced at will with the following steps:
1. Workflow Administrator Web Applications
2. Administrator Workflow
3. Business events
4. Query the event


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