When Exchange Rate exists, a Credit Memo Refund or Receipt Refund ends with error: INCONSISTENT RATE (Doc ID 2356251.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.1 and later
Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

When applying a refund to an invoice with exchange rate, error appears if refund Apply To Date is different than invoice Exchange Date

INCONSISTENT RATE.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Receipts > Receipts

Create an invoice with exchange rate
Apply invoice to Refund. The Apply To date is different than Invoice Exchange Rate Date
Enter the refund details and Save.
Error occurs

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In this Document

Symptoms

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