Error When Attempting To Reply Or Forward An Email Message in Email Center

(Doc ID 2356358.1)

Last updated on FEBRUARY 03, 2018

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When trying to reply or forward to an inbound email that is associated to a Service Request as Interaction record, the following error is displayed.

Changes

 

Cause

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