My Oracle Support Banner

12.2 E-Business Suite Applications Technology Stack Rapid Install (RI) RAC Database Tier Installation Fails With 'TNS-01189: The Listener Could Not Authenticate The User' (Doc ID 2356587.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.4 and later
Information in this document applies to any platform.


E-Business Suite 12.2 Applications Technology Stack, Database for Applications Technology issues





Attempts to install or add another DB RAC tier node using Rapid Install (RI) fails on some Exadata installations.

While installing the the database, the Rapidwiz process is restarting the Listener and fails with the below error:

Stopping the Listener - /<dir>/ebs/EBS/12.1.0/appsutil/scripts/EBS_test/ stop EBS
Logfile: /<dir>/ebs/EBS/12.1.0/appsutil/log/EBS_test/addlnctl.txt

You are running version 120.4

Shutting down listener process EBS ...

LSNRCTL for Linux: Version - Production on 30-JAN-2018 18:26:12

Copyright (c) 1991, 2014, Oracle. All rights reserved.

TNS-01189: The listener could not authenticate the user exiting with status 1

When manually starting and shutting down the listener it is working fine, so issue may be related to the Virtual IP (VIP).

Entire setup for EBS was done automatically using rapidwiz command including this step.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.