NullPointerException Error Occurs When Supplier User Attempts To Add a Second Address To a Supplier Contact That Has Pending Status

(Doc ID 2356818.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle iSupplier Portal - Version 12.2.5 to 12.2.7 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In Oracle Supplier Management (iSupplier Portal), Release 12.2.5 through 12.2.7, an error occurs when a supplier user attempts to add an address to a supplier contact that has Status = Pending.
The error does not occur for supplier contacts that have Status = Current.

Due to this issue, suppliers cannot add addresses to the contacts which have Pending status.


Error

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

 

Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:783)
at oracle.apps.pos.supplier.webui.SuppCntctAddrCO.processFormRequest(SuppCntctAddrCO.java:106)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:909)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1424)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1121)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1087)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:942)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1121)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1087)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:942)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:3397)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2061)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474)
at _pages.__oa._jspService(__oa.java:233)
..
..
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pos.supplier.server.SuppAMImpl.raiseContactNtfyEvent(SuppAMImpl.java:1343)
at oracle.apps.pos.supplier.server.SuppAMImpl.saveContAddrDts(SuppAMImpl.java:1157)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:783)
at oracle.apps.pos.supplier.webui.SuppCntctAddrCO.processFormRequest(SuppCntctAddrCO.java:106)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:909)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1424)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1121)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1087)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:942)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1121)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1087)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:942)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:3397)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2061)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474)
at _pages.__oa._jspService(__oa.java:233)

  

 


Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. The external supplier user logs in and accesses iSupplier.
2. From the Administration tab, click Address Book > Contact Directory.
3. On the Contact Directory page, there are contacts listed with Status "Current" and "Pending". Click the Addresses icon for one of the "Pending" contacts.
4. On the Address Associations for Contact page, click the "Add Another Row" to add another address row.
5. In the Search and Select pop-up list of values (LOV) window, search for and select the address to add.
6. Now back on the Address Associations for Contact page, the new address is shown. Click the Save button to save the addition. The error occurs at this point.




Changes

 

Cause

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