ENDECA: Reversed Receipt Shows Original Receipt Amount in ENDECA Application

(Doc ID 2356990.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle iReceivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

In case of Reversed Receipt, the receipt amount is displayed as zero in Receipt workbench. However, when the same receipt is queried in ENDECA application, the original receipt amount is displayed instead of zero.

Navigation:
Receivables Endeca > Payment History > Payments tab

Reversed Receipt is showing with original amount and accounted amount instead of showing post reversal amount (ideally it should be zero) and it also shows transaction number on which it is applied but it should not be appearing when receipt is reversed.

Changes

 

Cause

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