Why Does Item Type 'Services Billed by Quantity' Result in a Product Type of 'Goods' Instead of 'Services'? (Doc ID 2357214.1)

Last updated on AUGUST 01, 2023

Applies to:

Goal

When creating a Non-Catalog Request, why does the Item Type 'Services billed by quantity' result in a Product Type of 'Goods' instead of 'Services'?

Navigation Steps:
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1. Login to iProcurement
2. Create a Non-Catalog Request with Item Type 'Services billed by quantity'
3. Submit the Requisition and then open the submitted requisition
4. Click on Details > Show Additional Information
5. Select "Click Here" for Tax Information
6. Click Additional Tax Information
7. The Product Type field shows a value of "Goods" instead of "Services"

Solution

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