How to Disable DQM Synchronization When DQM Synchronization Options are Greyed Out on DQM Synchronization Method Page ?

(Doc ID 2357523.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Goal

DQM Staging Program was never run on the system as you decide not to enable any DQM function.
But you see DQM Serial Sync Index Program (DQM Serial Sync Index Program) was submitted

Log onto responsibility Customers Online Super User or Trading Community Manager

Navigation: Admin tab > DQM > Setup > Synchronization Method
Automatic was checked.
You can not choose "Disable" as DQM Synchronization Method option is greyed out.


Per 
DQM Issue: How Set DQM Synchronization Method To Automatic When It Was Previously Disabled? (Doc ID 1420168.1)
You can make it available via:
Responsibility: Customers Online Super User or Trading Community Manager
Navigation: Control > Request

Submit a Request to run: DQM Staging Program with Staging Command "Stage All Data"

Once this completes, you should be able to set the DQM method to automatic.

Responsibility: Customers Online Super User or Trading Community Manager
Navigation: Admin tab > DQM > Setup > Synchronization Method

You do NOT want to run "DQM Staging Program" as you are not using DQM.

How to disable DQM synchronization method in Release 12 without running DQM Staging Program while the options are greyed out?
 

Solution

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