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How to Disable DQM Synchronization When DQM Synchronization Options are Greyed Out on DQM Synchronization Method Page (Doc ID 2357523.1)

Last updated on MAY 04, 2021

Applies to:

Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Goal

DQM Staging Program was never ran on the system as the decision was made not to enable any DQM functionality.
But the DQM Serial Sync Index Program (DQM Serial Sync Index Program) was submitted

Log onto responsibility Customers Online Super User or Trading Community Manager

Navigation: Admin tab > DQM > Setup > Synchronization Method
Automatic was checked.
"Disable" can not be chosen as DQM Synchronization Method option is greyed out.

There is a note on how to enable DQM Synchronization
DQM Issue: How Set DQM Synchronization Method To Automatic When It Was Previously Disabled? (Doc ID 1420168.1)
You can make it available via:
Responsibility: Customers Online Super User or Trading Community Manager
Navigation: Control > Request

Submit a Request to run: DQM Staging Program with Staging Command "Stage All Data"
Once this completes, the DQM method will not be greyed out and should be set to automatic.

If DQM functionality is not desired:
Responsibility: Customers Online Super User or Trading Community Manager
Navigation: Admin tab > DQM > Setup > Synchronization Method
 

The "DQM Staging Program" has not been ran as DQM is not being used. (The synchronization method selections will be grayed out.)

To disable DQM synchronization method in Release 12 without running DQM Staging Program while the options are greyed out, please see below:
 

Solution

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In this Document
Goal
Solution


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