How to Select the Correct Credit Invoice for Return Sales Order on the Sales Order Line

(Doc ID 2357910.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

There are 3 lines for the same invoice number in the Credit Invoice field (Return tab):

Line Number 1 is for (Inventoried Item)
Line Number 2 is for (Round)
Line Number 3 is for (Discount)

Users can select the wrong line for the return. 

How can the user restrict the Credit Invoice list of values (LOV) to show only the Inventoried Items?


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