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When User Enables "Invoice Enabled Flag" Before User Creates the RMA, "On Account Credit Memo" Is Created (Doc ID 2358174.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

If "Invoice Enabled Flag" is enabled before an Return Materials Authorization(RMA) is created, when Autoinvoice runs an "On Account Credit Memo" is created.

Sample Case:

  1. Create Sales Order.
    Sales Order#108
    Line 1 : Item A which "Invoice Enabled Flag" is Y.
    Line 2 : Item B which "Invoice Enabled Flag" is N.

  2. Run "Workflow Background Process" to create data to interface table.
    The line 2 is interfaced.

  3. Run AutoInvoice.
    Invoice#510 is created.

  4. Enable "Invoice Enabled Flag" for Item B.

  5. Create RMA for Sales Order#108

  6. Run "Workflow Background Process" to create data to interface table.
    The line 1 and 2 are interfaced.

  7. Run AutoInvoice
    Credit Memo#511 is created for Invoice#510.
    And On Account Credit Memo#512 is created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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